Privacy Policy

Introduction

Aughs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.aughs.com or make a purchase from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

• Name, email address, phone number, and billing/shipping address
• Payment information (processed securely via Shopify Payments — we do not store full card numbers)
• Order history and product preferences
• Communications you send to our support team

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and approximate geographic location (country/region)
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookie identifiers and session data

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending order confirmations and shipping updates
• Provide customer support and respond to inquiries
• Send promotional emails and newsletters (you may opt out at any time)
• Improve our website, products, and services through analytics
• Detect and prevent fraud and unauthorized transactions
• Comply with applicable legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. These include:

• Essential cookies: Required for the website to function (e.g., shopping cart, checkout session)
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements (e.g., Meta Pixel, TikTok Pixel)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our business, including:

• Shopify: Our e-commerce platform and payment processor
• Loop Subscriptions: Our subscription management platform
• Shipping carriers: To deliver your orders (e.g., USPS, UPS, FedEx)
• Email service providers: To send transactional and marketing emails
• Analytics providers: To analyze website traffic and performance

All third-party service providers are required to protect your information and use it only for the purposes we specify.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of seven (7) years for accounting and legal purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data portability: Request your data in a portable format

To exercise any of these rights, please contact us at support@aughs.com.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission and secure payment processing through Shopify. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: