Last updated: April 6, 2026
By accessing or using the Aughs website at www.aughs.com ("Site") or purchasing our products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or purchase our products. These Terms apply to all visitors, users, and customers.
Aughs offers science-backed, vet-reviewed nutritional supplements formulated for dogs. We make every effort to display our products accurately, including descriptions, ingredients, and images. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, or error-free.
Our products are intended as dietary supplements for dogs and are not intended to diagnose, treat, cure, or prevent any disease. Always consult your veterinarian before introducing any new supplement to your pet's diet, especially if your pet has a pre-existing medical condition or is taking medication.
By placing an order, you represent that you are at least 18 years of age and have the legal authority to enter into a binding agreement. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
Prices are listed in your local currency where available, and are subject to change without notice. Payment is processed securely through Shopify Payments. By providing payment information, you authorize us to charge the applicable amount for your order.
We offer subscription plans that automatically renew at the selected interval (e.g., monthly). By subscribing, you authorize recurring charges to your payment method. You may cancel, pause, or modify your subscription at any time through the Cancellation Policy portal or by contacting our support team.
Subscription orders are processed and shipped according to your selected schedule. We will send a reminder email before each renewal. Cancellations must be made at least 24 hours before the next scheduled renewal to avoid being charged for that cycle.
We stand behind our products with a 30-Day Money Back Guarantee. If you are not satisfied with your purchase for any reason, contact us within 30 days of your delivery date to request a full refund.
We operate a refund-only policy — you are not required to return the product. Simply contact our support team with your order number and reason for the refund request.
Refunds are processed to the original payment method within 5–10 business days of approval. Shipping costs are non-refundable unless the return is due to our error. Refunds are limited to one per customer per product.
We ship to the United States, Canada, Australia, the United Kingdom, New Zealand, and select international destinations. Shipping times and costs vary by location. Please see our Shipping & Returns page for full details.
All content on this Site, including text, images, logos, graphics, and product descriptions, is the property of Aughs and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written permission.
Our Site and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by applicable law, Aughs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount you paid for the product giving rise to the claim.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
If you have questions about these Terms, please contact us: